Terms and Conditions of Service – Yoga Rive

1. Introduction

Welcome to Yoga Rive. These terms and conditions (“Terms”) govern the use of our services, including the Prenatal and Postnatal Yoga programs. By enrolling in any of our programs, you agree to comply with the Terms outlined in this document.

2. Service Description

Prenatal Yoga: A 20-class program designed to support pregnancy and prepare for childbirth. It includes:

• 9 Full Body Prenatal Yoga Classes.
• 11 Therapeutic Prenatal Classes.
• Additional Prenatal Workshops available separately.

Postnatal Yoga: A postpartum recovery and breastfeeding program for mothers with babies aged 1 to 12 months (before they start walking). It includes:

• 8 in-person classes.
• 2 on-demand classes.

3. Subscriptions and Payments

• Monthly Subscription (Prenatal Yoga): 189 CHF, valid for 1 month, with automatic renewal every 30 days.
• Quarterly Subscription (Prenatal Yoga): 487 CHF, valid for 3 months, with automatic renewal every 3 months.
• Premium Subscription (Prenatal Yoga): 745 CHF, valid for 5 months, with no automatic renewal.
• Postnatal Subscription: 328 CHF, valid for the duration of the program (2 months), with no automatic renewal.

Recurring subscriptions are billed automatically according to the relevant period. Late payments will incur a 10% surcharge. Invoices will be sent via email, and it is the student’s responsibility to ensure they receive and pay the invoice within the stipulated period.

4. Subscription Cancellation Policy

• Subscriptions can be canceled at any time before the start of a new billing period.
• Cancellation will only be effective at the end of the current billing period. There will be no refunds or reimbursements for missed classes.
• Subscriptions cannot be paused.

5. Class Cancellation Policy

• Classes can be canceled through the booking calendar at least 6 hours before the class start time.
• If you cannot attend a scheduled class, you will have access to on-demand classes as an alternative.

6. Attendance and Schedules

Prenatal Yoga:

• Access to one in-person class per week and one on-demand class.
• No fixed schedule is required, but bookings must be made in advance.

Postnatal Yoga:

• Access to one in-person class per week and 2 on-demand classes.
• Classes are held at a specific weekly schedule, which must be confirmed in advance.

7. Alternative Access and Policies for Special Circumstances

In case of travel, illness, or other circumstances that prevent attendance at in-person classes:

• Prenatal Yoga: You may cancel your subscription to avoid additional charges, but there will be no refunds for missed classes. Cancellation will be effective at the end of the billing period.
• Postnatal Yoga: Classes cannot be rescheduled, so it is recommended to ensure availability before purchasing the subscription. Cancellation will be effective at the end of the billing period, with no refund for unused classes.

8. Holiday Policy

The studio will be closed on official public holidays in the canton of Geneva. During these days, students will have access to on-demand classes.

9. Conduct Guidelines and Class Requirements

• Please arrive 20 minutes before your first class for a pre-class interview and between 5 and 10 minutes before subsequent classes.
• Wear comfortable clothing, bring a water bottle, and for the postnatal program, a blanket and toy for your baby, as well as a baby carrier or wrap if you regularly use one.
• Avoid wearing jewelry and strong perfumes. Yoga equipment will be provided by the studio.

10. Studio Locations

• Rive Gauche: Rue du Vieux-Collège 10
• Rive Droite: Rue de Cornavin 11

11. Contact and Customer Service

For inquiries and assistance, you can contact the studio via:

• Email: info@sol-alonso.com
• WhatsApp: +41 76 719 82 29

Customer service hours: Monday to Friday, 8:00 AM to 12:30 PM.

12. Acceptance of Terms

By enrolling in any of our programs, you confirm that you have read and accepted these Terms and Conditions. Yoga Rive reserves the right to update or modify these Terms at any time, and such changes will be effective immediately upon being posted on the website.